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Real Estate Coaching – Icenhower Coaching
ICT Online Course

Team Onboarding

team onboarding

Create a seamless onboarding process that helps new agents and staff integrate quickly, perform confidently, and stay long-term.

  • Step-by-step training to design and implement a professional onboarding experience

  • Learn how to communicate expectations, systems, and culture from day one

  • Discover how to structure orientation, training, and mentorship for new hires

  • Gain templates for welcome packets, checklists, and performance tracking tools

  • Build a replicable onboarding system that saves time and ensures consistency

  • Includes customizable onboarding forms, communication templates, and role outlines

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team onboarding

Streamline the Process

Implement a structured onboarding system that saves time and boosts retention.

team onboarding

Set Clear Expectations

Train new team members to understand your systems, culture, and performance standards.

team onboarding

Build for Longevity

Create a welcoming environment that accelerates productivity and strengthens loyalty.

Designed for all learning types

Video Training

In-depth video training walking you through each module of the course, explaining the strategies, tips, and best practices for using Canva for real estate agents.

Written Workbook

Detailed and downloadable written workbook that provides you with a bullet point outline, summarized text, action steps, key takeaways, as well as space for taking notes.

Instructor Materials

Teach this course at your organization with the help of our downloadable presentation notes, presentation files, and Instructor's Manual.

Course curriculum

Enrollment includes access to the following course materials for 6 months

  • VIDEO: How to Create a Real Estate Sphere of Influence List – PART 1
  • VIDEO: How to Create a Real Estate Sphere of Influence List – PART 2
  • AUDIO: How to Create a Sphere of Influence List – PART 1
  • AUDIO: How to Create a Sphere of Influence List – PART 2
  • WORKBOOK: How to Create a Real Estate Sphere of Influence List
  • VIDEO: How to Set Up Your CRM
  • Script: Update Database
  • SOI Member Contact Form (fillable)
  • Daily SOI Contact Form (fillable)
  • Script: Update Database & Direct Message
  • VIDEO: Who Do You Know
  • AUDIO: Who Do You Know?
  • Workbook: Who to Put in Your SOI
  • Who Do I Know From These Industries? (fillable)
  • SOI Call & Text Contact Cycle
  • QUIZ: Module 2 Part 1
  • QUIZ: Module 2 Part 2
  • Module 2 Action Steps
  • VIDEO: How to Contact Your SOI
  • AUDIO: How to Contact Your SOI
  • Workbook: How to Contact Your SOI
  • VIDEO: Create Your SOI Contact Plan
  • AUDIO: Create Your SOI Contact Plan
  • Workbook: Create Your SOI Contact Plan
  • Sample Contact Plans
  • Sample Plan #1: The Basic
  • Sample Plan #2: Giving to Get
  • Sample Plan #3: Social Butterfly
  • Monthly Mailer Topics
  • QUIZ: Module 4
  • Module 4 Action Steps
  • VIDEO: Get Uncomfortable
  • AUDIO: Get Uncomfortable
  • Workbook: Get Uncomfortable
  • The Comfort Zone PDF
  • Action Steps
  • VIDEO: How to Grow Your SOI
  • AUDIO: How to Grow Your SOI
  • Workbook: How to Grow Your SOI
  • VIDEO: Build Your Vendor Database
  • AUDIO: Build Your Vendor Database
  • Workbook: Build Your Vendor Database
  • Script: Asking for Referrals
  • Script: Update Database & Ask for Referral
  • QUIZ: Module 6 Part 1
  • QUIZ: Module 6 Part 2
  • Module 6 Action Steps
  • VIDEO: Developing Referral Networks
  • AUDIO: Developing Referral Networks
  • Workbook: Developing Referral Networks
  • Who Do I Know From These Industries Worksheet
  • Who Do I Know From These Industries Spreadsheet
  • VIDEO: Growing Vendor Relationships
  • AUDIO: Growing Vendor Relationships
  • Workbook: Growing Vendor Relationships
  • Script: Referral Business Partnership I
  • Script: Referral Business Partnership II
  • Script: Follow Up After Referring a Client to a Vendor
  • Script: To Contact SOI to Grow Vendor List
  • QUIZ: Module 12
  • Module 12 Action Steps
  • VIDEO: Rights vs. Responsibilities
  • AUDIO: Rights vs. Responsibilities
  • Workbook: Rights vs. Responsibilities
  • Rights vs. Responsibilities PDF
  • Action Steps
  • VIDEO: Social Media Basics
  • AUDIO: Social Media Basics
  • Workbook: Social Media Basics
  • VIDEO: Social Media Strategy – PART 1
  • VIDEO: Social Media Strategy – PART 2
  • AUDIO: Social Media Strategy – PART 1
  • AUDIO: Social Media Strategy – PART 2
  • Workbook: Social Media Strategy
  • Social Media Calendar STAY Strategy for Content
  • Script: Personal Facebook Direct Message
  • 12-Month SOI Video Touch System
  • QUIZ: Module 8
  • Module 8 Action Steps
  • VIDEO: Scarcity vs. Abundance
  • AUDIO: Scarcity vs. Abundance
  • Workbook: Scarcity vs. Abundance
  • 5 Steps to Mastery PDF – full page version
  • 5 Steps to Mastery PDF
  • 5 Steps to Mastery – Social Media Post
  • Scarcity Vs. Abundance Chart
  • Action Steps
  • VIDEO: Real Estate Video Texting
  • AUDIO: Real Estate Video Texting
  • Workbook: Real Estate Video Texting
  • Video Texting Example #1
  • Video Texting Example #2
  • Module 9 Action Steps
  • VIDEO: Facebook Business Page
  • Workbook: Setting Up Your Facebook Business Page
  • BONUS HELP: Creating a Facebook Page for Your Business
  • BONUS HELP: Adding Essential Information to Your Facebook Page
  • Facebook Description Examples
  • BONUS HELP: Creating a Professional Cover Image for Your Facebook Page – PART 1
  • BONUS HELP: Creating a Professional Cover Image for Your Facebook Page – PART 2
  • BONUS HELP: How to Use Canva Tutorial
  • BONUS HELP: How to Find Royalty Free Images
  • BONUS HELP: Stock Photo Download
  • Facebook Cover Templates
  • Keyword Research Toolkit
  • Successful Facebook Ad Examples
  • VIDEO: Thoughts Control Actions
  • AUDIO: Thoughts Control Actions
  • Workbook: Thoughts Control Actions
  • The Gandhi Circle PDF
  • 6 Rules for Controlling Your Words PDF
  • Action Steps for Module 16
  • VIDEO: Open Houses
  • Workbook: Open Houses
  • Resource: Open House Prospecting Activities
  • Resource: Open House Feedback Form (Printable)
  • Resource: Positive Need Affirmation Sandwich (Fillable)
  • Graphic: Open House Timeline
  • Open House System Checklist (fillable)
  • Open House System Checklist (editable)
  • VIDEO: Listing E-Alert Updates – PART 1
  • VIDEO: Listing E-Alert Updates – PART 2
  • VIDEO: Listing E-Alert Updates – PART 3
  • AUDIO: Listing E-Alert Updates – PART 1
  • AUDIO: Listing E-Alert Updates – PART 2
  • AUDIO: Listing E-Alert Updates – PART 3
  • Workbook: Listing E-Alert Updates
  • Listing E-Alert Campaign Promotional Ad (fillable)
  • Script: Neighborhood Listing E-Alert Email Drip
  • Script: Geographic Farming Listing E-Alert Email Drip
  • Script: Seller Lead Listing E-Alert Email Drip
  • Script: Buyer Lead Listing E-Alert Email Drip
  • QUIZ: Module 14
  • Module 14 Action Steps
  • VIDEO: Embrace Routines & Rituals
  • AUDIO: Embrace Routines & Rituals
  • Workbook: Embrace Routines & Rituals
  • Listing & Closing Checklists
  • Action Steps for Module 19
  • VIDEO: Time Management & Tracking
  • AUDIO: Time Management & Tracking
  • Workbook: Time Management & Tracking
  • Daily SOI Contact Form (fillable)
  • Lead Tracking (fillable)
  • SOI Member Contact Form (fillable)
  • Eisenhower Decision Matrix
  • VIDEO: Daily Schedule & Time Blocking
  • AUDIO: Daily Schedule & Time Blocking
  • Workbook: Daily Schedule & Time Blocking
  • Sample Weekly Calendar
  • Daily Schedule for Realtors
  • The Erase and Replace Rule
  • VIDEO: Activities Over Results
  • AUDIO: Activities Over Results
  • Workbook: Activities Over Results
  • Action Steps for Module 7
  • VIDEO: Tracking with a Dashboard
  • AUDIO: Tracking with a Dashboard
  • Workbook: Tracking with a Dashboard
  • ICC Team Dashboard – Excel Spreadsheet
  • QUIZ: Module 19 Part 1
  • QUIZ: Module 19 Part 2
  • Module 19 Action Steps
  • VIDEO: 2 Week Assault Plan Explained
  • Workbook: Making Initial Contact with Online Leads
  • Mastering Lead Follow Up – Infographic
  • The Sales Process – Infographic
  • Should I Keep Trying – Infographic
  • They Didn’t Answer – Infographic
  • Converting a Prospect to a Client – Infographic
  • 2-WEEK ASSAULT PLAN For Making Initial Contact with Online Leads
  • 2-Week Assault Plan Phone Call Scripts
  • 2-Week Assault Plan Text Scripts
  • 2-Week Assault Plan Email Template Scripts
  • 2-Week Assault Plan Video Email Scripts
  • 2-Week Assault Plan Facebook and Social Media Scripts
  • VIDEO: Online Lead Follow Up Plans
  • “I’ll Do You One Better”
  • VIDEO: How to Be a Professional
  • AUDIO: How to Be a Professional
  • Workbook: How to Be a Professional
  • Keep Emotions Between the Lines PDF
  • DISC Behavioral Assessment Image
  • Action Steps for Module 26
  • Part One: Buyers don’t know what they don’t know
  • Part Two: From contact to appointment
  • Part Three: Buyer and lender consultations
  • Part Four: Making things official
  • Workbook: Buyer Lead Conversion & Consultation Process
  • Buyer Questionnaire & Lead Sheet
  • Pre-Buyer Consult Video #1 Script
  • Buyer Consultation Video Script
  • Scripts: Presenting the Exclusive Buyer Agency Agreement
  • Scripts: Handling Objections to Signing the Buyer Agency Agreement
  • Script: MLS Auto-Prospecting
  • Part One: Overcoming common objections
  • Part Two: Getting answers
  • Part Three: The pre-listing packet
  • Part Four: The kitchen table consultation
  • Workbook: Seller Lead Conversion & Listing Presentation Process
  • Seller Lead Sheet
  • Price Reduction Graphic
  • Listing Consultation
  • Pre-Listing Consultation Video Scripts
  • Pre-Listing Video #1 Script
  • Pre-Listing Video #2 Script
  • Pre-Listing Video #3 Script
  • Pre-Listing Video #4 Script
  • Pre-Listing Video #5 Script
  • Virtual Listing Presentation – Luxury Theme
  • Virtual Listing Presentation – Classic Theme
  • Listing and Closing Checklists
  • The Listing Consultation Script
  • Objections about Finding a Home to Buy Before Listing
  • Scripts for Listing Consultation Objections about Price
  • Urgency Objections
  • Overcoming Objections about Paying a Commission
  • VIDEO: Fail Forward
  • AUDIO: Fail Forward
  • Workbook: Fail Forward
  • Action Steps for Module 29
  • VIDEO: Understanding the Needs Analysis
  • AUDIO: Understanding the Needs Analysis
  • Workbook: Understanding the Needs Analysis
  • The Feelings Wheel
  • Real Estate Trainer Podcast: Episode 196 – Real Estate Recruiting Scripts: Conducting the Appointment
  • Action Steps for Module 30
  • VIDEO: Negotiating With a Needs Analysis
  • AUDIO: Negotiating With a Needs Analysis
  • Workbook: Negotiating With a Needs Analysis
  • Buyer Lead Sheet (fillable)
  • Seller Lead Sheet (fillable)
  • Action Steps for Module 31
  • VIDEO: The Mirroring Technique
  • AUDIO: The Mirroring Technique
  • Workbook: The Mirroring Technique
  • Real Estate Trainer Podcast: Episode 184 – NLP Real Estate Scripts for Realtors
  • Action Step for Module 32
  • VIDEO: Mirroring & Matching
  • AUDIO: Mirroring & Matching
  • Workbook: Mirroring & Matching
  • Mirror & Matching – Real Estate Negotiation Strategies
  • Action Steps for Module 33
  • VIDEO: The Negotiation Blueprint
  • AUDIO: The Negotiation Blueprint
  • Workbook: The Negotiation Blueprint
  • Meet in the Middle Negotiation Model Graphic
  • The Icenhower Method Negotiation Model Graphic
  • Action Steps for Module 34
team onboarding

About this course

  • $349.00
  • 252 lessons
  • 15.5 hours of video content
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Reviews

"I use ICT systems, the Icenhower Institute, and the coaching program to coach and train my team of over 30 agents. I use the ICT dashboard systems to keep my entire team accountable for their activities and set proper expectations."
Jake Rockwell
Over 500 Units Sold Annually
"I have coached with ICT for over five years. ICT has helped me quadruple my luxury business through marketing strategies so that I receive listings and sales through lead generation and multiple pillars of income."
soi audio workbook
Dennis Adelpour
Luxury Agent - West Los Angeles
"When we started coaching with ICT we worked all the time with some degree of success. Now, seven years later, we have grown to have the #1 market share in our area, we more than tripled our income and production, while also improving our work-life balance to enjoy our personal life with family and friends."
recruit audio workbook
Tammi Humphrey
#1 Market Share & 100 Million in Annual Sales Volume
Instructor

Brian ​Icenhower.

I designed Team Onboarding to get new agents joining a team up into production quickly. In this course, we do it two ways.

First, you will learn how to generate and convert leads from potential customers looking to buy or sell a home that you don't know. You'll learn all the top methods with the highest conversion rates so you can generate business right off the bat.

Second, you will learn how to generate business from your own personal sphere of influence (SOI). These are the people you already know. You will learn how to build your book of business, and as it grows over time, so you will find more and more business coming to you as you progress year by year.

This course, which is over 30 modules long, will help you develop your business in those two healthy ways at the same time, so your own book of business is diversified.

Along the way, you'll receive training on other essential topics, like time management, buyer and seller lead conversion, negotiations training, and mindset training.

You'll learn all of these skills and tools (and more) that a new agent should learn to get them into production and selling real estate extremely quickly.

team onboarding

Turn onboarding into your team’s competitive advantage.

Enroll in Team Onboarding (ICT) to build a structured, scalable system that brings new hires up to speed fast. Learn how to communicate expectations, instill culture, and increase retention — all while saving valuable time.
Start streamlining your onboarding process today.
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Team Onboarding

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