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  • 11 Reasons to List During the Holidays

    $0

    This free PDF flyer, 11 Reasons to List During the Holidays, will give you an easy way to talk to your sellers this holiday season. Download and use, or feel free to copy our idea and make your own version!

    This free PDF flyer, 11 Reasons to List During the Holidays, will give you an easy way to talk to your sellers this holiday season. Download and use, or feel free to copy our idea and make your own version!

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  • 1×1 Solo Agent Bi-Weekly Coaching Program

    $450 / month for 12 months

    This 1×1 Solo Agent Bi-weekly Real Estate Coaching Program designed to help you increase your production and your commission income with strategies and systems for sustainable business growth.

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  • 1×1 Solo Agent Weekly Coaching Program

    $750 / month for 12 months

    This 1×1 Solo Agent Weekly Real Estate Coaching Program designed to help you increase your production and your commission income with strategies and systems for sustainable business growth.

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  • Action Steps – fillable form

    $0

    This Action Steps PDF fillable form will help you as you devise the action steps that will go along with your 1-3-5 business plan.

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  • ADMIN: Systematize Your Real Estate Administrative Process

    $9.99

    Get the book ADMIN to learn & implement complete real estate administrative assistant training systems for real estate team administrative staff members and even for solo agents looking to systematize the administrative sides of their businesses.

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  • ADMIN: The Training Process for Real Estate Administrative Assistants

    $199
    ICENHOWER COACHING & CONSULTING

    Designed for all learning types

    Video Training

    In-depth professional video training on every module, presented by the author, Brian Icenhower.

    Written Modules

    Detailed and downloadable written modules with detailed graphics, scripts, spreadsheets, forms, and so much more.

    Audiobook

    Since real estate agents are always on the move, your training must be too. This course provides a professional downloadable audiobook.

    Course curriculum

    Enrollment includes access to the following course materials for 2 years

    Module 1: Introduction
    • Module 1 Workbook: Introduction
    • Video: Communication Foundations
    • Get to know the DISC Profiles
    Module 2: Understanding Job Roles
    • Module 2 Workbook: Understanding Job Roles
    • Video: Job Roles for Admin Staff
    • The Solution Triangle
    Module 3: The Administrative Manager
    • Module 3 Workbook: The Administrative Manager
    • Video: The Administrative Manager: Creating Structure
    • Sample Weekly Calendar
    • Active Listing – blank (fillable)
    • Sample Buyer Inventory
    • Daily Contact Form (fillable)
    • Sample Year-to-Date Check-Up Form 1
    • Sample Year-to-Date Check-Up Form 2
    • Lead Tracking Sheet (fillable)
    • Sample Pending Inventory Pipeline
    • Sample Dashboard 1
    • Sample Dashboard 2
    • Year-to-Date Check-Up Form (fillable)
    • Active & Pending Inventory Lists (fillable)
    • ICC Team Dashboard (fillable)
    Module 4: The Listing Manager
    • Module 4 Workbook: The Listing Manager
    • Video: The Listing Manager: From Listing to Contract
    • Listing and Pre-Listing Checklists
    • Listing to Contract Checklist
    • Pre-Listing Checklist
    • Seller Lead Sheet
    • Assistant’s First Call Checklist
    • Assistant’s First Call Checklist (fillable)
    • Defining Moments in Real Estate Transactions
    Module 5: The Transaction Coordinator
    • Module 5 Workbook: The Transaction Coordinator
    • Video: The Transaction Coordinator: From Contract to Closing
    • Buyer-Seller Checklist
    • Active Listing – blank (fillable)
    • Buyer Closing Checklist
    • Buyer Inventory
    • Buyer Lead Sheet (fillable)
    • Listing Inventory
    • Pending Contracts – blank (fillable)
    • Pending Inventory Pipeline
    • Seller Closing Checklist
    • Buyer and Seller Checklists (fillable)
    Module 6: The Marketing Director
    • Module 6 Workbook: The Marketing Director
    • Video: The Marketing Director: Building your real estate business
    • Buyer Closing Checklist
    • Client Event Contact Plan
    • Listing to Contract Checklist
    • Script: Contacting past and existing clients
    • Pre-Listing Checklist
    • Seller Closing Checklist
    Module 7: Your Sphere of Influence
    • Module 7 Workbook: Your Sphere of Influence
    • Video: Your Sphere of Influence
    • Team Scoreboard
    • Graphic: The SOI Core
    Module 8: Creating the Ultimate User Experience
    • Module 8 Workbook: Creating the Ultimate User Experience
    • Video: Creating the Ultimate User Experience
    • Policies and Procedures Handbook
    • First Day Welcome Orientation Checklist
    • First Quarter Checklist – Admin – alternate
    • Editable First Day Welcome Orientation Checklist
    Module 9: Conclusion
    • Module 9 Workbook: Conclusion
    • Video: Above and Beyond
    • Leader vs Manager
    • Production Growth Budget Schedule
    • Staff Self-Performance Appraisal
    • Sample Team Annual Business Plan
    • Editable Blank Business Plan
    • Editable Blank Action Steps
    Admin: Administrative Systems for real estate administrative assistants

    About this course

    • $199.00
    • 72 lessons
    • 4.5 hours of video content
    Add to Cart Checkout Course

    Immediate Takeaways

    Here is what you can expect to gain from taking this online course.

    • CHECKLISTS for listings, open houses, closings etc. Active Listing Checklist, Sample Buyer Inventory, Daily Contact Form, Lead Tracking Sheet, Listing and Pre-Listing Checklists, Listing to Contract Checklist, Assistant's First Call Checklist, First Day Welcome and Orientation Checklist, First Quarter Checklist, and more.
    • SCOREBOARDS to track success and editable forms to document everything. Sample Scoreboards and fillable ICC Team Scoreboard.
    • RESOURCES for new hires, including orientation templates and policy and procedure handbook templates. Sample Weekly Calendar, Sample Year-to-Date Check-Up Form, Sample Pending Inventory Pipeline, Active and Pending Inventory Lists, Seller Lead Sheet, Client Event Contact Plan, Policies and Procedures Handbook, Staff Self-Performance Appraisal, Blank Editable Business Plan, and more.
    • SCRIPTS for the administrative assistant. Contacting Past and Existing Clients Script, and more.
    • OPTIONS for how you learn best. Each module provides a downloadable PDF chapter as well as a featured video of Brian Icenhower, teaching the topic at hand. At the beginning of the course, you are also provided with a full audiobook to listen to. So however you learn best -- we have an option for you!
    Admin: Administrative Systems for real estate administrative assistants CAA

    Certification & Designation Upon Completion

    In this ICC online course, you will receive an official designation of "Certified Administrative Associate" or CAA upon completion, as well as a downloadable (and printable) Certificate of Completion. Add your designation seal, as well as your designation letters, to your email signature to bolster your reputation and show off your expertise to clients and colleagues alike.

    Reviews

    "I use ICC systems, the Online Learning Center, and the coaching program to coach and train my team of over 30 agents. I use the ICC dashboard systems to keep my entire team accountable for their activities and set proper expectations." Jake Rockwell Over 500 Units Sold Annually "I have coached with ICC for over five years. ICC has helped me quadruple my luxury business through marketing strategies so that I receive listings and sales through lead generation and multiple pillars of income." soi audio workbook Dennis Adelpour Luxury Agent - West Los Angeles "When we started coaching with ICC we worked all the time with some degree of success. Now, seven years later, we have grown to have the #1 market share in our area, we more than tripled our income and production, while also improving our work-life balance to enjoy our personal life with family and friends." recruit audio workbook Tammi Humphrey #1 Market Share & 100 Million in Annual Sales Volume

    I use ICC systems, the Online Learning Center, and the coaching program to coach and train my team of over 30 agents. I use the ICC dashboard systems to keep my entire team accountable for their activities and set proper expectations.

    FLIPPING: The Complete System to Flip Houses for Profit

    Jake Rockwell

    Over 500 Units Sold Annually

    I have coached with ICC for over five years. ICC has helped me quadruple my luxury business through marketing strategies so that I receive listings and sales through lead generation and multiple pillars of income.

    FLIPPING: The Complete System to Flip Houses for Profit

    Dennis Adelpour

    Luxury Agent - West Los Angeles

    When we started coaching with ICC we worked all the time with some degree of success. Now, seven years later, we have grown to have the #1 market share in our area, we more than tripled our income and production, while also improving our work-life balance to enjoy our personal life with family and friends.

    FLIPPING: The Complete System to Flip Houses for Profit

    Tammi Humphrey

    #1 Market Share & 100 Million in Annual Sales Volume

    Instructor

    Brian ​Icenhower.

    Having someone back in the office helps agents amplify their sales potential. They can focus on generating business, following up on leads, conducting appointments, and writing offers/negotiating contracts -- all things that create more income. 

    This 9-module course not only identifies the four key roles of a real estate assistant, but it also breaks down the precise workflows when serving as a listing manager, transaction coordinator, marketing director, and administrative manager. 

    Whether you’re an agent learning how to train your assistant, an assistant looking for your own training process, or you’re both reading through these materials together, this course provides the explanations and concrete examples of best practices in real estate offices so you don’t have to.

    Make administrative tasks easy.

    Whether you’re an assistant or a solo agent, systematizing adminstrative processes will increase your efficiency. This course gives you the strategies, tools, and techniques to master administrative processes so your agents are free to focus on generating, nurturing, and converting leads. Add to Cart Checkout Course

    Talk to a coach

    If you've been considering hiring a coach, now's the time. Book a FREE coaching consultation session with your purchase of this course! Book Your Call Team Onboarding Real Estate Coaching See all courses
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  • Administrative & Operations Coaching Program

    $1,000 / month for 12 months

    This Administrative & Operations Real Estate Coaching Program is for Administrative Assistants, Transaction Coordinators, Marketing Directors, Listing Managers, Administrative Managers, Operations Directors and any other administrative staff position on a real estate team or brokerage.

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  • B2B Vendor Referral Network Package

    $5.99

    This B2B Vendor Referral Network Package shows you how to build relationships with other people and companies, and then turn those vendor relationships into a source of referrals. The B2B Vendor Referral Network Package includes the scripts you’ll need, a list of types of businesses that may provide good referral opportunities, and a means of tracking members of your vendor network.

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  • BEHAVIOR: Improve Communications & Sales Performance in Real Estate

    $9.99

    BEHAVIOR: Improve Communications & Sales Performance in Real Estate unlocks the secrets of human nature—what it means and how it impacts you—and how to harness it for successful client communication and increased sales performance.

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  • Broker Leadership

    $249
    ICENHOWER COACHING & CONSULTING

    Learn how to lead your brokerage or team in a way that propels your entire organization on a path to continuous growth and success.

     

    Designed for all learning types

    Video Training

    In-depth professional video training on every module, presented by the author, Brian Icenhower.

    Written Modules

    Detailed and downloadable written modules with detailed graphics, scripts, spreadsheets, forms, and so much more.

    Audiobook

    Since real estate agents are always on the move, your training must be too. This course provides a professional downloadable audiobook.

    Course curriculum

    Enrollment includes access to the following course materials for 2 years

    Get Started Here : Introduction
    • Join the Real Estate Agent Round Table Facebook Group
    • Welcome to Broker Leadership!

    Module 1: The 5 Components of a High-Producing Team
    • Module 2 Workbook: Understanding Job Roles
    • Video: Job Roles for Admin Staff
    • The Solution Triangle
    Module 2: Viral Goals are SMART
    • Video: Viral Goals are SMART

    • Workbook: Module 2 – Viral Goals are SMART

    • SMART Goals Graphic

    • Module 2 Action Steps

    Module 3: Viral Goals Spread to the Team
    • Video: Viral Goals Spread to the Team

    • Workbook: Module 3 – Viral Goals Spread to the Team

    • Small Team Organizational Structure (fillable)

    • Midsize Team Organizational Structure – Traditional (fillable)

    • Midsize Team Organizational Structure – Hybrid (fillable)

    • Large Team Organizational Structure – Traditional (fillable)

    • Large Team Organizational Structure – Hybrid (fillable)

    • Module 3 Action Steps

    Module 4: Agent Onboarding Calendar
    • Video: Agent Onboarding Calendar

    • Workbook: Module 4 – Agent Onboarding Calendar

    • Team Onboarding Calendar Weeks 1-8

    • Module 4 Action Steps

    Module 5: Recruiting Needs Analysis Appointment
    • Workbook: Module 5 – Recruiting Needs Analysis Appointment

    • Video: Recruiting Needs Analysis Appointment

    • Needs Analysis Steps Graphic

    • Module 5 Action Steps

    Module 6: First Quarter Checklist
    • Video: First Quarter Checklist

    • Workbook: Module 6 – First Quarter Checklist

    • First Quarter Checklist for Teams

    • Module 6 Action Steps

    Module 7: Office Training Calendar
    • Video: Office Training Calendar

    • Workbook: Module 7 – Office Training Calendar

    • Real Estate Office Brokerage Training Calendar

    • Module 7 Action Steps

    Module 8: Focus on Activities to Grow
    • Video: Focus on Activities to Grow

    • Workbook: Module 8 – Focus on Activities to Grow

    • Module 8 Action Steps

    Module 9: Cultivate Personal Responsibility
    • Video: Cultivate Personal Responsibility

    • Workbook: Module 9 – Cultivate Personal Responsibility

    Module 10: Public Accountability
    • Workbook: Module 10 – Public Accountability

    • Video: Public Accountability

    • Module 10 Action Steps

    Module 11: The Essential Tool for Coaching Productivity
    • Video: The Essential Tool for Coaching Productivity

    • Workbook: Module 11 – The Essential Tool for Coaching Agent Productivity

    • ICC Business Tracker

    • Module 11 Action Steps

    Module 12: How to Motivate Agents
    • Video: How to Motivate Agents

    • Workbook: Module 12 – How to Motivate Agents

    • Module 12 Action Steps

    Module 13: Create a Production-Centric Environment
    • Video: Create a ‘Production-Centric’ Environment

    • Workbook: Module 13 – Create a Production-Centric Environment

    • Realtor Group Call Session – The Complete Guide

    • Module 13 Action Steps

    Module 14: Tracking Activities
    • Video: Tracking Activities

    • Workbook: Module 14 – Tracking Activities

    • Leadership Dashboard

    • Module 14 Action Steps

    Module 16: The Recruiting & Retention Mindset
    • Video: The Recruiting & Retention Mindset

    • Workbook: Module 16 – The Recruiting & Retention Mindset

    • Module 16 Action Steps

    Module 17: Create a Growth-Oriented Business
    • Workbook: Module 17 – Create a Growth-Oriented Business

    • Video: Create a Growth-Oriented Business

    • Team Onboarding Calendar Weeks 1-8

    • Module 17 Action Steps

    Module 18: The Broker-Manager Business Plan
    • Video: The Broker-Manager Business Plan

    • Workbook: Module 18 – The Broker-Manager Business Plan

    • 1-3-5 Single Page Business Plan Broker Owner – sample

    • 1-3-5 Single Page Business Plan Broker Owner – fillable

    • Module 18 Action Steps

       

    Module 19: The Future of Teams & Brokerages
    • Video: The Future of Teams & Brokerages

    • Workbook: Module 19 – The Future of Teams & Brokerages

    • Module 19 Action Steps

    About this course

    • $249.00
    • 77 lessons
    • 6.5 hours of video content
    Add to Cart Checkout Course

    Immediate Takeaways

    Here is what you can expect to gain from taking this online course.

    • CHECKLISTS for listings, open houses, closings etc. Active Listing Checklist, Sample Buyer Inventory, Daily Contact Form, Lead Tracking Sheet, Listing and Pre-Listing Checklists, Listing to Contract Checklist, Assistant's First Call Checklist, First Day Welcome and Orientation Checklist, First Quarter Checklist, and more.
    • SCOREBOARDS to track success and editable forms to document everything. Sample Scoreboards and fillable ICC Team Scoreboard.
    • RESOURCES for new hires, including orientation templates and policy and procedure handbook templates. Sample Weekly Calendar, Sample Year-to-Date Check-Up Form, Sample Pending Inventory Pipeline, Active and Pending Inventory Lists, Seller Lead Sheet, Client Event Contact Plan, Policies and Procedures Handbook, Staff Self-Performance Appraisal, Blank Editable Business Plan, and more.
    • SCRIPTS for the administrative assistant. Contacting Past and Existing Clients Script, and more.
    • OPTIONS for how you learn best. Each module provides a downloadable PDF chapter as well as a featured video of Brian Icenhower, teaching the topic at hand. At the beginning of the course, you are also provided with a full audiobook to listen to. So however you learn best -- we have an option for you!
    Admin: Administrative Systems for real estate administrative assistants CAA

    Certification & Designation Upon Completion

    In this ICC online course, you will receive an official designation of "Certified Administrative Associate" or CAA upon completion, as well as a downloadable (and printable) Certificate of Completion. Add your designation seal, as well as your designation letters, to your email signature to bolster your reputation and show off your expertise to clients and colleagues alike.

    Reviews

    "I use ICC systems, the Online Learning Center, and the coaching program to coach and train my team of over 30 agents. I use the ICC dashboard systems to keep my entire team accountable for their activities and set proper expectations." Jake Rockwell Over 500 Units Sold Annually "I have coached with ICC for over five years. ICC has helped me quadruple my luxury business through marketing strategies so that I receive listings and sales through lead generation and multiple pillars of income." soi audio workbook Dennis Adelpour Luxury Agent - West Los Angeles "When we started coaching with ICC we worked all the time with some degree of success. Now, seven years later, we have grown to have the #1 market share in our area, we more than tripled our income and production, while also improving our work-life balance to enjoy our personal life with family and friends." recruit audio workbook Tammi Humphrey #1 Market Share & 100 Million in Annual Sales Volume

    I use ICC systems, the Online Learning Center, and the coaching program to coach and train my team of over 30 agents. I use the ICC dashboard systems to keep my entire team accountable for their activities and set proper expectations.

    FLIPPING: The Complete System to Flip Houses for Profit

    Jake Rockwell

    Over 500 Units Sold Annually

    I have coached with ICC for over five years. ICC has helped me quadruple my luxury business through marketing strategies so that I receive listings and sales through lead generation and multiple pillars of income.

    FLIPPING: The Complete System to Flip Houses for Profit

    Dennis Adelpour

    Luxury Agent - West Los Angeles

    When we started coaching with ICC we worked all the time with some degree of success. Now, seven years later, we have grown to have the #1 market share in our area, we more than tripled our income and production, while also improving our work-life balance to enjoy our personal life with family and friends.

    FLIPPING: The Complete System to Flip Houses for Profit

    Tammi Humphrey

    #1 Market Share & 100 Million in Annual Sales Volume

    Instructor

    Brian ​Icenhower.

    Having someone back in the office helps agents amplify their sales potential. They can focus on generating business, following up on leads, conducting appointments, and writing offers/negotiating contracts -- all things that create more income. 

    This 9-module course not only identifies the four key roles of a real estate assistant, but it also breaks down the precise workflows when serving as a listing manager, transaction coordinator, marketing director, and administrative manager. 

    Whether you’re an agent learning how to train your assistant, an assistant looking for your own training process, or you’re both reading through these materials together, this course provides the explanations and concrete examples of best practices in real estate offices so you don’t have to.

    Make administrative tasks easy.

    Whether you’re an assistant or a solo agent, systematizing adminstrative processes will increase your efficiency. This course gives you the strategies, tools, and techniques to master administrative processes so your agents are free to focus on generating, nurturing, and converting leads. Add to Cart Checkout Course

    Talk to a coach

    If you've been considering hiring a coach, now's the time. Book a FREE coaching consultation session with your purchase of this course! Book Your Call Team Onboarding Real Estate Coaching See all courses
    Quick ViewCompare
  • Brokerage / Corporate Coaching Program

    $2,000 / month for 12 months

    With the Brokerage / Corporate Real Estate Coaching Program, ICC will help firms set up the most effective and efficient systems for recruiting, agent onboarding, commission & fee structures, agent engagement & retention systems, recruiting, administrative work-flows, transaction management, staff hiring, agent onboarding, productivity training & accountability, financials & budgeting, marketing and much more!

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  • Circle Prospecting Scripts Booklet

    $7.99

    These scripts will help you turn a single listing in a neighborhood into a neighborhood of listings. The booklet of real estate lead scripts shows you how to use every stage in the real estate process, from just listed to just sold to your prospecting advantage.

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  • Client Appreciation Event Packet & Template Bundle

    $5.99

    This Client Appreciation Events Packet & Template Bundle will help you brainstorm, plan, and execute your next client appreciation event. With ideas for all kinds of events, including virtual events and social-distancing friendly events, you’ll be sure to find some idea that fits your needs. Also included in this bundle are Client Appreciation Event social media invitation templates, making it easy for you to start your event campaign.

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  • Client Event Contact Plan

    $9.99

    Client events are a great way to stay top-of-mind with your database and generate real estate lead referrals. However, many real estate agents find event promotion overwhelming and avoid events because they worry about turnout.

    Use our Client Event Contact Plan to effectively promote your next client event, ensuring that it is a great success.

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  • COACH: Coaching for Business Performance

    $9.99

    The ultimate business coaching ebook COACH: Coaching for Business Performance, is an operation manual for all business coaches and leaders to leverage their relationships with clients or team members that depend on their leadership or guidance.

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  • Defining Moments Realtor Customer Service Program

    $0

    This Defining Moments Realtor Customer Service Program PDF will provide you with a guide for creating “wow factor” moments to incorporate in your Listing & Closing Checklists within your team or brokerage. Give your clients an experience that will have them singing your praises to friends and family– and use them as your advocate for generating new referral business.

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  • Editable Buyer Presentation Packet

    $9.99

    Demonstrate your professionalism to potential clients by wowing them with this buyer presentation. All the colors, images and text is easily customizable, making this a great marketing tool to use the next time you meet with a potential client. Becuase this is a general template, most of our clients take this and customize the text and use it as a guide. Once it is customized, they send it to a graphic designer to create a custom-branded version. This saves loads of time and can easily be updated by an admin with little to no graphic design experience.

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  • Editable Listing Presentation Packet

    $9.99

    Wow your clients while clearly outlining what you will and will not do when you list their home. This Listing Presentation outlines everything the agent will do from marketing to pricing to pictures. Becuase this is a general template most of our clients take this and customize the text and use it as a guide that they send to a graphic designer to create a branded version of. This saves loads of time and can easily be updated by an admin with little to no graphic design experience.

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  • Executive Mastermind

    $500 / month for 6 months

    Executive Leadership Mastermind with Rick Fuller

    Raise your leadership skills and create a magnetic company culture that attracts talent. Expand your business by design through proven expansion systems and grow the right way. Learn how to grow beyond real estate and add ancillary services.

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