Using Groups for Enrollment
Here are several tutorial videos, sorted by topic, to help you with using Groups for enrolling users in your Agent Management Portal. Each video includes a written, step-by-step guide as well. You can view it under each video.
How to Create a Group
To create your first Group, follow these steps:
1. Sign in to your AMP account and toggled to your Administrator view.Â
2. Click on Groups in your left sidebar navigation menu.
3. Click on the Add group button on the right side of your screen.
Note: Instructors can also create groups from their dashboard. Administrators can see all groups. Instructors are able to see groups that they own.
4. Type a distinct Name for the group and a Description for your new group.
Note: When you set a price for the group’s courses, they are automatically listed in the Bundles section of the course catalog.
5. Click Group key to generate a self-registration key. Then, you will share the group key with your users along with simple instructions on how to self-register (you’ll find instructions in an upcoming section of this course).
Note: You can replace the generated key by typing your own key in the Group key field.
6. Click Save to complete the process of creating a new Group.
How Users Join a Group & Enroll in Courses
The only way that users may enroll in any courses on your AMP is through the use of a Group key.
To use the Group key of a Group you created for them, containing the courses that you would like them to take, a user has to:
How to Add Courses to a Group
Note: You can add more courses to your group at any time by clicking the Add to group button under the Courses tab.
How to Change the Ownership of a Group
When an Administrator or an Instructor creates a new group, they become the owner of that group automatically.Â
As mentioned earlier, Administrators are able to see every group in the portal, but Instructors are only able to see groups that they own. A user doesn’t need to be a member of a group to become its Group owner when the group is first created. However, you can only transfer the ownership of a group to a user who is a member of the group. To change the Group owner:
How to Enroll Your Users in All ICT Courses
If you would like to enroll any of your users in ALL of our ICT courses, you can use our preloaded Group in your Administrator Role. It is titled ICT Courses for NAME OF YOUR AMP.Â
Click on the Info tab to find information about the Group, including the Group key. Then, simply copy the Group key (or create your own) and provide the Group key to your users for easy enrollment.
AMP Support
Need urgent help? Can't find your answer here? Reach out to our AMP Support desk at support@icenhowercoaching.com. The email is monitored during business hours, and you can expect to hear back within 2 business days - sooner if the request is marked URGENT.
Helpful Resources by Topic
Choose from the topics below for a more extensive list of helpful tutorial videos and guides.
Learn the basics, including an overview of an administrator's 3 dashboards in the system.
Learn how to add users to your AMP, and how to help them use the system.
Learn how to use the Groups tool to enroll your agents in select training courses.
Learn how to create impactful courses, with your own original content, or ours!
Learn how to access the reports and track agent engagement; key for accountability!
Learn about using ILTs (Instructor Led Training sessions), using the AMP for recruiting and retention, agent onboarding pathways and recommended courses, and more.
AMP Support Programs
We have two AMP support programs available. If you need help picking the support program that will best suit your needs, reach out to support@icenhowercoaching.com.
Are you an Agent Management Portal (AMP) owner and you want 1-on-1 guidance to give you a jump start and set up your AMP for success? Join our AMP 1-on-1 onboarding program! This program offers 3 consecutive weekly sessions of 1-on-1 Zoom calls to hold your hand and help you create and implement your Agent Management Portal at your organization.
Are you an Agent Management Portal (AMP) owner and you want more guidance on best practices, latest tools and content, ways to engage your agents, recruiting tactics and more? Join our AMP Group Coaching program! This program offers 12 consecutive weekly sessions of group coaching calls to help you elevate your Agent Management Portal implementation.
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