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AMP Help Center

Using Groups for Enrollment

Here are several tutorial videos, sorted by topic, to help you with using Groups for enrolling users in your Agent Management Portal. Each video includes a written, step-by-step guide as well. You can view it under each video.

Step-by-step

How to Create a Group

To create your first Group, follow these steps:

1. Sign in to your AMP account and toggled to your Administrator view. 

2. Click on Groups in your left sidebar navigation menu.

3. Click on the Add group button on the right side of your screen.

Note: Instructors can also create groups from their dashboard. Administrators can see all groups. Instructors are able to see groups that they own.

4. Type a distinct Name for the group and a Description for your new group.

Note: When you set a price for the group’s courses, they are automatically listed in the Bundles section of the course catalog.

5. Click Group key to generate a self-registration key. Then, you will share the group key with your users along with simple instructions on how to self-register (you’ll find instructions in an upcoming section of this course).

Note: You can replace the generated key by typing your own key in the Group key field.

6. Click Save to complete the process of creating a new Group.

Agent Management Portal

AMP Support

Need urgent help? Can't find your answer here? Reach out to our AMP Support desk at support@icenhowercoaching.com. The email is monitored during business hours, and you can expect to hear back within 2 business days - sooner if the request is marked URGENT.

Faqs

Helpful Resources by Topic

Choose from the topics below for a more extensive list of helpful tutorial videos and guides.

Agent Management Portal Navigation

Navigating Your AMP

Learn the basics, including an overview of an administrator's 3 dashboards in the system.

Agent Management Portal Users

User Management

Learn how to add users to your AMP, and how to help them use the system.

Agent Management Portal Groups for Enrollment

Using Groups for Enrollment

Learn how to use the Groups tool to enroll your agents in select training courses.

Agent Management Portal Course Creation

Course Creation

Learn how to create impactful courses, with your own original content, or ours!

Agent Management Portal Reports & Tracking

Reports & Tracking

Learn how to access the reports and track agent engagement; key for accountability!

Agent Management Portal Advanced Implementation

Advanced Features

Learn about using ILTs (Instructor Led Training sessions), using the AMP for recruiting and retention, agent onboarding pathways and recommended courses, and more.

more support

AMP Support Programs

We have two AMP support programs available. If you need help picking the support program that will best suit your needs, reach out to support@icenhowercoaching.com.

Are you an Agent Management Portal (AMP) owner and you want 1-on-1 guidance to give you a jump start and set up your AMP for success? Join our AMP 1-on-1 onboarding program! This program offers 3 consecutive weekly sessions of 1-on-1 Zoom calls to hold your hand and help you create and implement your Agent Management Portal at your organization.

Are you an Agent Management Portal (AMP) owner and you want more guidance on best practices, latest tools and content, ways to engage your agents, recruiting tactics and more? Join our AMP Group Coaching program! This program offers 12 consecutive weekly sessions of group coaching calls to help you elevate your Agent Management Portal implementation.

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