Stop answering the same questions over and over. Learn how to build a real estate agent resource library that saves time, boosts efficiency, and keeps agents self-sufficient.
Helping agents succeed is one of the most rewarding parts of being a leader. But let’s be honest — answering the same question for the 50th time can drain your energy fast. Whether it’s “Where do I find this form?” or “Who do I contact for this?” the repetition pulls you away from higher-level leadership work.
This week’s Momentum Mondays tip is all about creating a real estate agent resource library — a central hub for all the information your agents need, so they can find answers on their own.
VIDEO: How to Create a Resource Library for Your Real Estate Agents
Step 1: Identify Your Most Frequently Asked Questions
Start by making a list of every question you find yourself answering over and over again. These are your high-frequency inquiries. They often include:
Where to find certain forms
Who to contact for specific tasks
How to access training or onboarding materials
Links to MLS, CRM, and other tools
When you compile these, you’re essentially creating the blueprint for your library.
Step 2: Organize the Information
Once you know what to include, organize it in a way that’s intuitive for your agents:
Alphabetize so it’s quick to scan
Categorize by topic (e.g., Forms, Contacts, Training, Marketing)
Link directly to URLs, documents, or videos whenever possible
The goal is to make the library so simple that agents instinctively know where to look.
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ICC will create a customized and branded real estate training website for your team, brokerage or real estate company!
Your Custom Training Suite will be branded with your company’s logos, colors and themes. You will have full access to ALL of ICC’s training courses and systems, a customized progress reporting dashboard, certifications, designations and complete administrative access and control over your own group of users, even add YOUR OWN localized training courses by “drag and drop”, easy to use for topics like file compliance, new agent orientation, MLS systems, CRM training, and office administrative agent orientation and onboarding.
Step 3: Choose the Right Platform
Christina learned this the hard way. Her first attempt at creating a resource library was on her team’s website. It worked… until it crashed. That cost thousands of dollars (and countless hours) to fix and rebuild.
Christina’s solution? ICT’s Agent Management Portal (AMP). Inside AMP, she built a course called Library of Resources. Everything is alphabetized and categorized, and agents can access it anytime from anywhere. No website crashes, no expensive rebuilds — just an easy, streamlined system.
Learn more about the Agent Management Portal
Looking for the best way to add value for your agents? The Agent Management Portal is a powerful learning management system. You get access to all of our state-of-the-industry training materials, as well as tools to help you create your own training content for your agents.
The Agent Management Portal is the ultimate recruiting software system. Think of it as a Roku or Fire Stick for your real estate business—a hub that ties together all your training, tools, and resources.
Brian Icenhower
Final Thought on a real estate agent resource library
A resource library is a win-win: agents get the answers they need instantly, and you get more time to focus on leadership instead of repetitive questions. With the right structure and the right platform, you’ll create a self-sufficient, empowered team.
