Time for some high-level real estate leadership training. We are going to cover one of the foundational aspects of leadership and problem solving. Here’s a hint: successful leadership has a lot to do with mindset. And if you want the proper mindset, you need to look to see what the successful, top-performing Realtors are doing. Today, we’ll dive into training on problem solving for agents and staff.
The first thing you must do as a leader is to shift your mindset. You must shift away from focusing on things you can’t control and instead focus on the things you can control. There is only so much you can do — and you need to accept this in order to move forward. Shift your mindset toward being solution-oriented.
The Solution Triangle is a great resource to print out, put at your desk, and look at each day as you work to shift your mindset. (Keep reading for the FREE DOWNLOAD of this file, below.)
When it comes to real estate leadership training, this is foundational. First, I’ll explain what the Solution Triangle is. The top part is ultimately where we want to get. Depending on where you enter the triangle, you need to work your way up to the top section, where you are asking yourself, “Who knows how to do it best?”
Let’s use a common problem as an example. Most real estate agents need more business. Inventory is low right now. Your DISC behavior profile will determine where you enter the Solution Triangle. (More on that — keep reading.) For the sake of this real estate leadership training example, let’s say you enter at the bottom. You start with “Why” because you are “S dominant“.
Keep talking to people you know until you find the “Who” with a solution. If you don’t have a good “Who,” get one. Hire a coach. Get a mentor. Ask around. Success follows clues. This is huge. Look at successful people who are good at that thing you are trying to achieve.
When it comes to real estate leadership training, the Solution Triangle will help you self-manage. You can problem solve on your own and keep yourself accountable and on track. You’ll avoid the pitfalls of staying in “How” for too long.
Today we are giving you a FREE DOWNLOAD of the Solution Triangle. Print it out! Share it with your team members or agents. Post it where you will see it every day. Remember, the goal is to get to the top. Don’t get stuck in “How”! Press forward and get yourself to “Who” and leverage your relationships.
If you are leading other people on your team or in your office, use the Solution Triangle to help them solve their own problems. This will be an absolute game-changer for your people. You can give them the tools to help them solve their own problems and be more self-sufficient.
That’s right. Your “Who” can be YouTube. I see millennials do this every day. If a millennial doesn’t know something, they find a helpful “How-To” video on YouTube. In fact, I bet you can find some great material on real estate leadership training on YouTube.
You can find answers to almost any question on the internet. It’s not always the right answer, but it may point you in the right direction if nothing less. It may even point you to a “Who” to reach out to. It will certainly get you out of being stuck at “How”.
If you have several people that you go to with your problems on a regular basis, foster those relationships. These can be long-lasting relationships that help guide you through your career. This is part of why I love coaching, and leading a team of coaches. At ICC, we get to be the “Who” for many of the top performing real estate agents, teams, and brokerages in the country. We specialize in real estate leadership training. In fact, I even wrote the book on real estate teams.
Another great real estate leadership training tool is the DISC behavioral profile chart. (If you aren’t familiar with DISC, click here.)
You don’t need to give a DISC assessment test to all of your clients. That would be time-consuming, and frankly, off-putting to clients. You should, however, get so familiar with how DISC profiles work that you can assess their DISC profile on your own.
If you listen carefully to how clients or leads talk, you can ascertain their DISC behavioral profile. This will allow you to communicate with them better, and add value to them in a meaningful way.
In addition, a good understanding of the DISC behavior profiles will help you understand at what level a person will enter the Solution Triangle.